Privacy Policy

Effective Date: August 1, 2025
Vibrant Fork (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we
collect, use, and share your personal information when you visit our website, place an order, or
interact with our services. Because Vibrant Fork only operates in California, this Policy is
designed to comply with the California Consumer Privacy Act (CCPA), as amended by the
California Privacy Rights Act (CPRA).

  1. Information We Collect
    We may collect the following categories of information:
     Personal identifiers: name, billing/shipping address.
     Payment information: credit/debit card or other payment method details.
     Demographic information (optional): gender, birth date, dietary preferences.
     Order details: purchase history, subscription details, delivery instructions.
     Internet or electronic network activity: IP address, browser type, device information,
    pages visited, session data, cookies.
     Communications: text messages, chat logs, or other messages if you contact us.
     Aggregated or de-identified data: information that cannot reasonably identify you.
  2. How We Use Your Information
    Your information may be used for purposes including:
     Fulfilling and delivering orders.
     Processing payments and managing accounts.
     Providing customer service and responding to inquiries.
     Sending important updates, promotions, or newsletters (you may opt out at any time).
     Sending text message updates about meal deliveries or your account (see Section 5).
     Improving our website, menu, and overall customer experience.
     Conducting internal research and analytics.
     Detecting fraud, ensuring security, and complying with legal obligations.
  3. How We Share Information

We do not sell your personal information. We may disclose information in the following limited
ways:
 Service providers: trusted vendors that process payments, deliver meals, provide
analytics, or host our website.
 Legal obligations: to comply with laws, regulations, or valid legal processes.
 Business transfers: if Vibrant Fork undergoes a merger, acquisition, or similar
transaction.

  1. Your Privacy Rights Under California Law
    As a California resident, you have the following rights:
     Right to know: request the categories and specific pieces of personal information we
    collect, use, or disclose.
     Right to delete: ask us to delete personal information, subject to legal and contractual
    obligations.
     Right to correct: request corrections to inaccurate personal information.
     Right to opt out of sharing: Vibrant Fork does not sell personal information, but you
    may opt out of certain marketing or data-sharing practices.
     Right to limit use of sensitive information: you may request restrictions on how we use
    sensitive personal data.
     Non-discrimination: we will not deny services, charge different prices, or provide lower
    quality if you exercise your privacy rights.
    To exercise these rights, you must submit a request through the contact form on our website.
    We may ask you to verify your identity before fulfilling your request.
  2. SMS/Text Messaging
    By providing your mobile number and opting in, you consent to receive text messages from
    Vibrant Fork, including order updates, delivery notifications, and promotional offers.
     Opt-in: You may opt in when placing an order, creating an account, or by sending a
    keyword to our designated short code.
     Opt-out: You may opt out at any time by replying STOP to any message. After opting
    out, you may receive a confirmation message, and no further texts will be sent unless you
    opt in again.
     Message frequency: Varies by order activity and preferences.
     Message/data rates: Standard carrier rates may apply.

 Privacy: We do not share your phone number with third parties for their marketing
purposes.

  1. Cookies and Tracking
    Our website uses cookies and similar technologies to improve functionality and analyze usage.
    You can control cookie settings through your browser. Some features may not function properly
    if cookies are disabled.
  2. Data Security
    We implement reasonable safeguards to protect your personal information. However, no system
    is completely secure, and we cannot guarantee absolute security.
  3. Children’s Privacy
    Our services are not directed to children under 13. We do not knowingly collect information
    from children.
  4. Changes to This Policy
    We may update this Privacy Policy from time to time. Changes will be posted here with a new
    effective date. Please review this Policy periodically.
  5. Contact Us
    For questions about this Privacy Policy or your rights, please use the contact form on our
    website.